I have a friend who used to be a member of the MIT Blackjack Team. He's fond of making the assertion that he could "teach a stick of wood to count cards". It's obviously hyperbole, but the point is that it's not that hard to teach somebody to count...

At iuvo Technologies, we tend to do things that just seem right to us. Our model of creating and assigning Dedicated Teams of people to our clients is one of many examples. While we didn’t realize it at the time, it’s apparently something that not...

What exactly is Managed Services? Managed Services in Information Technology is a proactive relationship between a client and an IT Organization that can support and properly guide an organization to use the most current industry best practices and...

Everyone will have to deal with customer service at one point in their lives. For most people, it can be an arduous process; one to dread. It is entirely possible to make it less so – and it’s surprisingly easy. The following are several tips that...