Facebook is frequently in the press, sometimes with data leaks and last October a possible $1.6 billion fine for violating GDPR compliance after a recent data breach. From an IT Engineering perspective, they have done some amazing things, which I’ll...

I've been working on Unix systems in one form or another for, um, let's just say three decades or so. When it was new to me, not a day went by when I didn't learn something I hadn't seen before. Often, I would learn several new things in a day. Now...

It’s a great question that I feel doesn’t get asked a lot. But is good enough? Why not look for great? Amazing? Outstanding?

Tiny Banker, also called Tiny Banker or Zusy, is an example of a banking trojan, and by understanding Tiny Banker, we can understand the tactics, techniques, and procedures of banking trojans, as well as understanding how to detect and protect...

I’m an author and one of the things you learn as a … writer… is to try not to repeat words, but I used “escalation” twice in the title of this post, and now I’m cringing. So, I shall now randomly expose you to a writer’s concept called “hanging a...

Wouldn’t you love for your non-profit organization to have access to some of the tools that you use for business? Think about being able to collaborate on documents, securely share access credentials, centrally store policy and process information,...

This is the sixth entry in this series on all the various complexities of managing vendor escalations. This one, however, is a super easy one. So fortunately- and rarely will you hear such a phrase from me- I can keep this one short.

The technology field is rife with competition, especially between IT professionals. In one corner, you’ve got folks who work in-house at an organization and in the other you’ve got Managed Service Providers (MSPs). In-house IT staff are often weary...

We sometimes hear from our prospective clients that we’re “expensive.” We hear about other companies who “do what we do, but for less money” and things of that nature. “Apples to apples,” they tell us, but the clients who choose us never seem to...