Having a computer virus may seem like an incredibly inconvenient but relatively minor issue… until it affects an entire city’s computer system. That’s exactly what happened in Portsmouth, New Hampshire earlier this year. The town was hit by a Trojan...

This year, the goal of many management teams should be to take a hard look at the shape of their business and design a strategy. Having a mapped out plan with specified goals and milestones is an absolute must. The first step in this process is...

If you’re an Ansible user you know that in order to automate various IT services, you’ve got to write a playbook machine to a particular configuration. For complicated environments it’s common, and even preferred, that you break the work of a...

Regardless of the size of your organization, almost nothing is more important than ensuring the information security for both your and your clients’ data. The careful planning, implementation, monitoring, and maintenance of strict controls is...

Do you need to backup your systems? Absolutely. Is backup enough to support your business? Absolutely not. Disasters, no matter how you define them, are going to happen. How you prepare will determine the difference between business as usual and...

Shadow IT. It sounds nefarious. Creepy. Foreboding. Thankfully in most cases, it isn’t nearly as scary as it sounds, although if things get out of hand there can be some frightening consequences. However, it is something that every organization...

Many organizations hire managed service providers (MSPs) with the intention of retaining the services of a fully-functioning IT department, including a team member who is effectively acting as a virtual Chief Information Officer (vCIO). However,...

We get it. You’ve built your business from the ground up and you’re proud of it. It’s your baby. Whether you’re a company of one or 100, it can be hard to give up control, which can make the decision to store your data offsite that much more...

Whether you’re a large corporation with a dedicated IT team or a medium sized business working with an IT partner, one of the biggest components to having a strong IT game is keeping each and every workstation in tip-top shape. When each workstation...