How Important is Customer Satisfaction?

Reading the title of the blog post you might be saying to yourself, "What a silly question, of course it is important." Perhaps the real question is, how do you know how satisfied your customers really are?If your answer is that "you just know"...

How Reducing Technical Debt Saves Your Business Money in the Long Run

When you think of debt your company carries, you're likely thinking about the financial obligations you have to any of your creditors, but this is not the only form of debt you should be aware of. In the modern working world, technology is an ...

What is the Cloud?

Over the last several years, you have probably heard about “the Cloud”, and how people are moving to “the Cloud”. But what is “the Cloud”? What is the difference between public and private cloud? And why would you want to move to “the Cloud”?

Safeguard & Support Your Biotech With Comprehensive IT Management

For a growing biotech company, managed IT services are one of the most important building blocks needed to achieve success. In addition to promoting staff productivity and keeping operations running smoothly, managed services offer vital security...

Backup and Recovery Testing

In previous blogs, we’ve talked about Backup Best Practices, RTO & RPO, and Business Continuity. We briefly talked about recovery in the Backup Best Practices blog; here we’re going to expound on that process.

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