Regardless of where you are in the world, businesses have experienced a major shift during the past few months. When the pandemic first began the main goal was to figure out how to work remotely. Now that many people have comfortably adjusted, ...

Cyber security is the proactive protection of your data, network and services from the theft and attacks of hackers. Many people do not realize the importance of cyber security and how often cyber trolls are able to access private information....

If your biotech startup is developing a drug, medical device, or therapy, HIPAA compliance should be part of your long-term plan. Ensuring your IT infrastructure is capable of meeting compliance needs now can save you time, money, and headaches...

Reliable IT help is a must for any new startup in the modern world, however not every company has the need or ability to maintain a full-time IT department. While some companies opt to solve this problem by doing without professional IT help and...

Reading the title of the blog post you might be saying to yourself, "What a silly question, of course it is important." Perhaps the real question is, how do you know how satisfied your customers really are?  If your answer is that "you just know"...