The Cost of On-Premises IT Infrastructure

A couple of recent events bring to light the true costs of running an on-premises IT infrastructure.  The widespread, and long-lasting power disruption in Texas, and the 0-Day Microsoft Exchange vulnerability that is still being actively...

A Conversation Every CEO Should Have with Their IT Staff

I’ve never seen an IT department that didn’t have some secrets. I’m not talking about the root password here. I’m talking about skeletons in the closet…the kind that make systems managers lose sleep.

What Is Ransomware And How Does It Work?

I am sure by now that most everyone has heard of ransomware, usually in relation to a large corporation or municipality that has been targeted and the extraordinary cost involved with such an event. But do you really know what it is, and how to...

Understanding Technical Debt

 

How Important is Customer Satisfaction?

Reading the title of the blog post you might be saying to yourself, "What a silly question, of course it is important." Perhaps the real question is, how do you know how satisfied your customers really are?If your answer is that "you just know"...

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