iuvo Technologies Blog & News

Why Client Success Matters

by Jim Madsen | June 25, 2019 | Team, Core Values, Customer Service

We’ve all had those moments. You’re at a party, or at a barbecue, or having dinner with friends and friends of friends, and you’re making small talk with someone, most likely the person closest to you. Inevitably, the other person asks, “What do...

Is your IT person good? A guide on how to tell

It’s a great question that I feel doesn’t get asked a lot. But is good enough? Why not look for great? Amazing? Outstanding?

Gradual Escalation in Vendor Escalation Management

I’m an author and one of the things you learn as a … writer… is to try not to repeat words, but I used “escalation” twice in the title of this post, and now I’m cringing. So, I shall now randomly expose you to a writer’s concept called “hanging a...

Documentation in Vendor Escalation

This is the sixth entry in this series on all the various complexities of managing vendor escalations. This one, however, is a super easy one. So fortunately- and rarely will you hear such a phrase from me- I can keep this one short.

Iuvo Technologies Named Boston Business Journal’s Best Places to Work

iuvo Technologies has been selected as one of the 2019 Boston Business Journal's Best Places To Work! One of twenty companies in the extra small business category and one of seventy-nine total companies selected from the Boston area, iuvo...

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