Online shopping has always been an easy, convenient way to shop. But when COVID-19 hit, ecommerce sales skyrocketed—hitting their highest quarterly revenue in history at almost $258 billion US dollars. By the end of 2022, sales are expected to...
How to Protect Your Online Store from Ecommerce Fraud
by
Laura Gelb |
November
29,
2022 |
Cloud,
IT Management,
Security,
IT Infrastructure,
Scams,
Customer Relationship Management,
Google,
E-commerce,
Phishing
How to Keep Your Data Safe When Online Shopping
by
Laura Gelb |
November
15,
2022 |
Cloud,
IT Management,
Security,
IT Infrastructure,
Scams,
Cloud Migration,
Customer Relationship Management,
Amazon Web Services,
Google,
E-commerce,
Phishing
The leaves have fallen, the candy has been collected, and the holiday season is here...almost. And that means it's time for online holiday shopping.
3 Steps to Become More Customer-centric
by
Laura Gelb |
June
14,
2022 |
IT Management,
IT Infrastructure,
Customer Service,
Customer Relationship Management,
IT Managed Services,
Business Processes
These days, customer experience holds a lot of weight. Think about the last time you had a bad shopping experience. Did you ever go back to that retailer? Likely not, and the bad service is often to blame.
What are the benefits of using CRM for your business?
by
Miglena Dobreva |
May
18,
2021 |
IT Management,
IT Infrastructure,
IT Support,
software,
IT Services,
it consulting,
CRM,
Customer Relationship Management
When people refer to CRM (Customer Relationship Management) tools they usually talk highly about the benefits and how their CRM empowers businesses to build engaging relationships with their customers by using data, which in turn helps their...