iuvo Technologies Blog & News

Why Client Success Matters

by Jim Madsen | June 25, 2019 | Team, Core Values, Customer Service

We’ve all had those moments. You’re at a party, or at a barbecue, or having dinner with friends and friends of friends, and you’re making small talk with someone, most likely the person closest to you. Inevitably, the other person asks, “What do...

Professional Software for Non-Profit Organizations…For Free

Wouldn’t you love for your non-profit organization to have access to some of the tools that you use for business? Think about being able to collaborate on documents, securely share access credentials, centrally store policy and process...

Iuvo Technologies Named Boston Business Journal’s Best Places to Work

iuvo Technologies has been selected as one of the 2019 Boston Business Journal's Best Places To Work! One of twenty companies in the extra small business category and one of seventy-nine total companies selected from the Boston area, iuvo...

Amazing Customer Experience - The Sunnyside Acura Example

by Chris Russo | April 18, 2019 | Team, Core Values, Customer Service

Anyone who knows me will tell you… I’m a car guy. It’s an illness. And I blame my Dad for it. Completely. I grew up around a man who always had Fiats, MGs and Triumphs. I learned to drive a stick on a Porsche 944. My very first car was a 1975...

The Importance of Being Available

by Chris Russo | April 09, 2019 | Process, IT Support, Core Values

In our previous post, we discussed the importance of maintaining the Moral High Ground and gave an example of the impact it can have on your support escalation adventures. In this post, we’re going to talk about the often-overlooked importance of...

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