We have written at length about the Human Firewall and how it can either be your business’ greatest defense or largest liability. So much of the human firewall’s strength depends upon how well employees are trained and empowered to respond to...

Wednesday night, coincidentally on the eve of attending a security conference, I received a call from a man who claimed to be “Microsoft Support”. The caller said he was “following up on my support case” and needed access to my computer. Since...