I’ve been on a cybersecurity reading kick lately and reading about cybersecurity can be depressing.  You learn about damaging hack after damaging hack, endless systemic security issues, and global problems that seem intractable.  As an IT...

What is Phishing?

Anyone with an email account has received plenty of spam email, including plenty of scams.  Phishing is the fraudulent practice of sending emails that appear to be from legitimate companies or organizations. It is used in an ...

Printers are strange beasts. They act as portals between the virtual and physical worlds, and they can be temperamental. This blog provides helpful suggestions for Windows printer troubleshooting. 

Any IT technician that has installed Windows knows how much of a pain it can be to install all of the correct drivers and keep them up to date. It's gotten easier over the years with improvements to Windows Update and the various tools that now...