Jason Shapiro

What is phishing and how do I defend myself from it?

What is Phishing?

Anyone with an email account has received plenty of spam email, including plenty of scams.  Phishing is the fraudulent practice of sending emails that appear to be from legitimate companies or organizationsIt is used in an ...

Windows Printer Troubleshooting

Printers are strange beasts. They act as portals between the virtual and physical worlds, and they can be temperamental. This blog provides helpful suggestions for Windows printer troubleshooting. 

How to Remediate the Recent Dell SupportAssist Remote Code Execution Vulnerability

by Jason Shapiro | May 14, 2019 | Security, cybersecurity

Any IT technician that has installed Windows knows how much of a pain it can be to install all of the correct drivers and keep them up to date. It's gotten easier over the years with improvements to Windows Update and the various tools that now...

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