Software Companies Need a Strong IT Partner

You might expect that technology and software companies would face fewer IT challenges due to the tech-friendly staff that typically work in the industry. Where there is high-tech software, there’s a high-tech environment that needs to be supported by a team of experienced professionals. We often find that software engineers are wearing multiple hats, supporting their IT infrastructure while also developing their products.

Advantages Of Having a Strong IT Partner

Partnering with an experienced external provider can not only alleviate IT infrastructure issues that technology and software companies face but can help prepare them for the ever-changing future of technology. Simple and elegant solutions to business or technical needs require experts who know how to do it quickly and correctly the first time. Those experts are often unavailable or at times perceived to be too expensive thus the workaround needs to be "good enough." More sophisticated businesses will track metrics like the cost of quality (good and bad), yet it typically takes a serious business-impacting event for leadership to take action.

Using highly-paid developers on salaries doing the IT work is equal to asking any high-skilled professional to do work that is out of their scope. Burn rate is an often-ignored cost within businesses when dealing with IT issues. They sometimes go for a cheaper solution but end up losing productivity.

From the Web...

According to a question asked on the popular coding website, Stack-Overflow “If the primary role is to write software/code, what roles should the developer not take on? Are there any?” We found the most up-voted answers to be the following:

1.  “Sysadmin. Developing software and handling the IT infrastructure are two different skill sets that look similar to an outsider. (It's all just banging on computers, right?) For a smallish company, the temptation will be very strong to make 'The Computer Guy' responsible for all the machines in the office."

2. “You should be careful about becoming the go-to guy for office hardware problems. This can include PC troubleshooting, server admin, backups, and even phone system work. I made the mistake of mentioning my previous hardware experience, and eventually, my hardware/troubleshooting duties severely conflicted with my programming duties.”

iuvo Technologies has the breadth of knowledge and the experience to enable your business for growth and success through our proactive support model. Schedule a meeting with us to see how we can help you out!