These days, customer experience holds a lot of weight. Think about the last time you had a bad shopping experience. Did you ever go back to that retailer? Likely not, and the bad service is often to blame.
3 Steps to Become More Customer-centric
by
Laura Gelb |
June
14,
2022 |
IT Management,
IT Infrastructure,
Customer Service,
Customer Relationship Management,
IT Managed Services,
Business Processes
Three Tips for Successfully Navigating the Great Resignation
by
Laura Gelb |
March
22,
2022 |
IT Management,
Process,
IT Infrastructure,
Business Continuity,
Remote Work,
IT Services,
IT Managed Services,
Business Processes ,
Teamwork,
Business
The Great Resignation hit the workforce hard, especially in fields that experienced extreme increases in demand because of COVID-19, accordingto Harvard Business Review. Many organizations had to halt or delay projects, focusing their energy on...
AM vs. EM
by
Bryon Beilman |
June
29,
2021 |
IT Management,
IT Infrastructure,
IT Support,
IT Services,
it consulting,
IT Managed Services,
IT Strategy,
Business Processes ,
engagement manager
One letter of the alphabet can make a big difference to your business.
It’s obvious that one letter can turn one word into another and those who play games like Scrabble can easily add a letter to a word to build yet another word. But can a letter...
How Information Technology in Business Improves Processes
by
Miglena Dobreva |
June
22,
2021 |
IT Management,
IT Infrastructure,
IT Support,
IT Services,
it consulting,
IT Managed Services,
IT Strategy,
Business Processes
The speed of today’s business world has become ever necessary and the use of technology, once previously an advantage or a luxury, has become paramount. Companies in today’s world rely on technology and use it to increase sales, provide, or improve...