“I’m SO SORRY!! I clicked the link!! :-(“ You read that line a second time, and now calls are already coming into the help desk. The main file share, aka “dumping ground” has been encrypted with a message that for 10 bitcoin you can get your files...
Backup Best Practices
by
Christine Fecteau |
October
22,
2019 |
Disaster Recovery,
IT Support,
Backups,
Business Continuity,
Data Backup
The Benefits of Unified Communications
by
Jeff Beard |
September
03,
2019 |
Team,
IT Support,
Microsoft Office 365
Business doesn't get done without effective communication. The last time you needed to reach your team urgently, how many different tools did you need to use? Were you able to reach everyone successfully and in a reasonable amount of time?
Surprisingly Universal Things Learned from Software Development
by
Chris Russo |
August
27,
2019 |
IT Management,
Process,
Team,
IT Support
I once ran a software development team. This was an amazing group of people who cared deeply about working as a cohesive team and doing awesome things. This was wonderful, of course, but as a manager I found that sometimes their dedication led to...
Startups: Why IT Is Important & How iuvo Technologies Can Help With Growth
by
Chris Russo |
July
30,
2019 |
IT Management,
Process,
Security,
Team,
IT Support,
Customer Service,
cybersecurity
Human Firewalls: What They Are And Why They're Important
by
Greg Brown |
July
23,
2019 |
IT Management,
Process,
Security,
Team,
IT Support,
cybersecurity
What is a Human Firewall?
Human Firewalls are comprised of a group of people from your organization with a mission to detect scams such as ransomware or phishing attacks that sometimes bypass your computer security systems. These attacks need a...