Chris Russo

On-Site: How iuvo Technologies Adds Value To the MSP & IT World

by Chris Russo | December 17, 2019 | Team, Core Values, Customer Service

Have you ever had a long-distance relationship? They don’t often seem to work out all that well, do they? Never seeing the person except for occasionally, lots of time on the phone, no live interactions, no abilities to notice moods, mannerisms,...

Responsiveness: How iuvo Technologies Adds Value To the MSP & IT World

by Chris Russo | December 10, 2019 | Team, Core Values, Customer Service

Have you ever picked up a traditional telephone and not gotten a dial tone? Can you imagine wanting to make a phone call and the service is totally unresponsive to your needs? That would be pretty maddening, wouldn’t it? What kinds of customer...

Making People Successful

by Chris Russo | September 24, 2019 | Team, Core Values, Customer Service

I don’t know exactly what it is, or what drives me, but I love nothing more in life than to help other people succeed. It just makes me happy. I’m basically addicted to that feeling.

Developing Great Relationships

by Chris Russo | September 10, 2019 | Team, Core Values, Customer Service

More and more these days, we’re hearing about the importance of relationships. “Relationships are everything.” From building great teams, to handling challenging problems between organizations, to driving an initiative in your local government or...

Surprisingly Universal Things Learned from Software Development

by Chris Russo | August 27, 2019 | IT Management, Process, Team, IT Support

I once ran a software development team. This was an amazing group of people who cared deeply about working as a cohesive team and doing awesome things. This was wonderful, of course, but as a manager I found that sometimes their dedication led to...

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