One of the most important things in any service relationship is accurate, thoughtful, honest, and timely communication. In the IT world, we work with machines that don’t always cooperate. Sometimes, things can take longer to fix than expected or we...

Intune Company Portal is a Microsoft application that your company configures in its backend systems, which allows you to securely access company email, data, and applications from your mobile phone, laptop, or tablet. Your company sets certain...

There are multiple ways you can access important files that are in your organization's SharePoint. For example, you may choose the option of working via a Web Browser when signed in with your o365 account or from your local computer. Let’s review...

The work landscape has changed drastically over the last year and many are now finding they are working from home remotely part or even full time. You may still have tech support provided by your company but as you are not onsite this may pose new...

Your organization uses Sharepoint/OneDrive and works very hard to make sure all of your sensitive documents are secure and safe against any attackers or wrongdoers. Your IT Department has done what they think are all of the necessary things and have...

File storage is something that many computer users have traditionally not thought about. Instead, they kept files on their computers and hoped that their computer continued to work so their files were always available. A computer crash could very...

Multi-Factor Authentication (MFA) is the use of more than one security mechanism to access your accounts instead of the outdated way of setting a single password you can remember (or unfortunately write down where others can access it) and hope that...

What exactly is Managed Services? Managed Services in Information Technology is a proactive relationship between a client and an IT Organization that can support and properly guide an organization to use the most current industry best practices and...

What is a Human Firewall?

Human Firewalls are comprised of a group of people from your organization with a mission to detect scams such as ransomware or phishing attacks that sometimes bypass your computer security systems. These attacks need a...