At first glance, some SMB owners may think it’s counterintuitive to hire a Managed Service Provider (MSP) to handle all of their IT needs. Either they have an internal IT employee or full department, or can’t afford the luxury of an in-house IT team. Others may think their company is not large enough to require specialized IT services. In all the above cases, MSPs can and generally do help drive meaningful business growth. But how?
We’ll examine three ways an MSP can help a business like yours grow.
1. Free Up Resources
Even if your organization has internal IT resources in the form of an employee or a team, an MSP can be a huge added bonus. Your organization can free up your internal team to handle day-to-day issues, while relying on the expertise and specialized skills of an MSP to focus on large-scale projects or remediation of more complex issues. Your IT department will no longer feel bogged down by an endless task list that keeps getting reprioritized as new internal issues come up or projects loom. Instead, they’ll be working hand in hand with additional and specialized resources who are able to devote their attention to a select list of primary tasks.
2. Reduce or Balance an IT Budget
If your organization is already being supported by adequate IT services, or you’re considering hiring your first IT employee, working with an MSP can help balance or reduce your overall IT costs. Initially, it may seem that working with an MSP is an added expense, but even those organizations with dedicated internal IT employees may see a reduction in business costs when enlisting the services of an MSP. This is because a great MSP will streamline operations and act as a “virtual CIO,” helping to make long-term decisions based on business goals rather than constantly spending money or expanding budgets to quickly remedy “emergency” situations. For organizations that are weighing the pros and cons of hiring an internal IT team member, working with an MSP is generally a more cost-effective alternative since there are far fewer overhead costs associated with an MSP versus an employee.
3. Provide Scalability
Finally, one of the biggest benefits of working with an MSP is that it provides a business with a huge opportunity for scalability. We think it’s pretty safe to say that the goal for most organizations is to grow and expand. Therefore, an MSP may be better suited for your needs, including 24/7 infrastructure monitoring and access to new technology (some at reduced cost). All this for less than the annual expense of an in-house IT team.
Again, even if you have internal IT resources dedicated to the day-to-day responsibilities of keeping your IT up and running, an MSP will be able to focus on instituting processes, procedures, and technologies that keep up with the demand of your employees and customers when things start to really take off. Additionally, an MSP’s specialized capabilities will allow your organization to implement a specific technology necessary to create a more efficient environment, which means your internal IT resources won’t need to be trained on it and then implement it - your MSP consultant is ready to help your business hit the ground running.
To learn more about working with an MSP and how it could fit into your business’s IT strategy, schedule your FREE IT assessment today.