Reading the title of the blog post you might be saying to yourself, "What a silly question, of course, it is important." Perhaps the real question is, how do you know how satisfied your customers really are?  If your answer is that "you just know" or

When you think of debt your company carries, you're likelythinking about the financial obligations you have to any of your creditors, but this is not the only form of debt you should be aware of. In the modern working world, technology is an ...

In previous blogs, we’ve talked about Backup Best Practices, RTO & RPO, and Business Continuity. We briefly talked about recovery in the Backup Best Practices blog; here we’re going to expound on that process.

File storage is something that many computer users have traditionally not thought about. Instead, they kept files on their computers and hoped that their computer continued to work so their files were always available. A computer crash could very...

From a big picture perspective, the cloud hasn’t been around all that long. However, in just a short amount of time, we’ve gone from surviving without it to needing it to stay relevant in today’s fast-paced market.