I’ve never seen an IT department that didn’t have some secrets. I’m not talking about the root password here. I’m talking about skeletons in the closet…the kind that make systems managers lose sleep.
A Conversation Every CEO Should Have with Their IT Staff
by
R. Gary Cutbill |
November
24,
2020 |
IT Management,
Process,
IT Infrastructure,
IT Support,
devops,
Backups,
Business Continuity,
MSP,
Data Backup,
IT Services,
it consulting
What Is Ransomware And How Does It Work?
by
Christine Fecteau |
October
13,
2020 |
Security,
Business Continuity,
cybersecurity,
cyber attacks
I am sure by now that most everyone has heard of ransomware, usually in relation to a large corporation or municipality that has been targeted and the extraordinary cost involved with such an event. But do you really know what it is, and how to best...
Understanding Technical Debt
by
Bryon Beilman |
September
29,
2020 |
IT Management,
IT Infrastructure,
Business Continuity,
software
How Important is Customer Satisfaction?
by
Bryon Beilman |
July
28,
2020 |
IT Management,
IT Support,
Customer Service,
Business Continuity
Reading the title of the blog post you might be saying to yourself, "What a silly question, of course, it is important." Perhaps the real question is, how do you know how satisfied your customers really are? If your answer is that "you just know" or
How Reducing Technical Debt Saves Your Business Money in the Long Run
by
Bryon Beilman |
July
21,
2020 |
IT Management,
IT Infrastructure,
Business Continuity
When you think of debt your company carries, you're likelythinking about the financial obligations you have to any of your creditors, but this is not the only form of debt you should be aware of. In the modern working world, technology is an ...