Amazing Customer Experience - The Sunnyside Acura Example

by Chris Russo | April 18, 2019 | Team, Core Values, Customer Service

Anyone who knows me will tell you… I’m a car guy. It’s an illness. And I blame my Dad for it. Completely. I grew up around a man who always had Fiats, MGs and Triumphs. I learned to drive a stick on a Porsche 944. My very first car was a 1975...

iuvo Technologies' Commitment to Customer Service

Let’s be honest. We know that finding an IT service provider in Boston isn’t difficult - there are a number of companies offering IT and managed services. However, at iuvo Technologies we’re confident when we say that we’re a different breed. Of...

You're Invited: Cloud Computing, the Human Firewall, and more at the IT Symposium of Awesomeness

by Jack Harasimowicz | March 01, 2018 | Customer Service, MSP

It began as a sort of tongue-in-cheek moniker, the title of our first free, public symposium. We figured we’d eventually land on a more comprehensive name that captured everything we wanted to offer and accomplish. But how could we encapsulate a...

Customer Service and Jordan's Furniture

by Chris Russo | December 03, 2017 | Uncategorized, Customer Service

My wife and I tend to shop at Jordan's when we need furniture. And no, it's not just because of the fresh cinnamon donuts from the fascinating little machine in the foyer, but I must admit I have now permanently associated couches with fresh-baked...

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