This week a few of us attended Autotask Community Live in Miami. For those of you who don't know what Autotask is, Autotask is the Professional Service Automation platform that we (and other Managed Service Providers) use to run our business. We...

I have some background in major utility information technology, so I'm going to be more quiet than usual on this particular issue (let's just say I've been talking about this for well over ten years), but I still want to spread the word around.

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Dearest datto,

Reports on the wire indicate that some 300,000 computers were hit by WannaCry, but that only some $94,000 in bitcoin payments were made. It really doesn't sound all that bad when you think about it, so many IT managers and executives are looking...