This year, the goal of many management teams should be to take a hard look at the shape of their business and design a strategy. Having a mapped out plan with specified goals and milestones is an absolute must. The first step in this process is...

If you’re an Ansible user you know that in order to automate various IT services, you’ve got to write a playbook machine to a particular configuration. For complicated environments it’s common, and even preferred, that you break the work of a...

Within the business world there’s nothing more steadfast than the fact that acronyms and shorthand will pretty much always be used. Think of how many times you’ve had someone tell you that they’ll “ping” you, or that they’ll be “out of pocket” for...

According to a recent report by IBM, 81% of global CEOs are hoping to leverage technology to form stronger customer and client relationships. When you consider today’s digital and technological landscape, it almost seems that this figure may be a...

8 technology predictions that will reshape the new year 

Working at an IT company, we tend to talk about... you guessed it... IT. Over the past few months I'vebeen hearing the same topics come up in conversation (and sometimes in more heated...