Many of our customers have come to us looking for guidance on the best tools to use to stay connected with their unexpectedly 100% remote teams. At iuvo Technologies we do our best to find tools that may already be at a customer's disposal and weigh...

The governor of Massachusetts, where I live, just closed schools for another month. After just a couple weeks of this, my teenage boys are already restless and actually want to go back. I love my kids, but, like most of us, I am used to spending at...

At iuvo Technologies, we tend to do things that just seem right to us. Our model of creating and assigning Dedicated Teams of people to our clients is one of many examples. While we didn’t realize it at the time, it’s apparently something that not...

What exactly is Managed Services? Managed Services in Information Technology is a proactive relationship between a client and an IT Organization that can support and properly guide an organization to use the most current industry best practices and...

Everyone will have to deal with customer service at one point in their lives. For most people, it can be an arduous process; one to dread. It is entirely possible to make it less so – and it’s surprisingly easy. The following are several tips that...