Blackjack! When Writing a Computer Program is Like Going to Vegas

I have a friend who used to be a member of the MIT Blackjack Team. He's fond of making the assertion that he could "teach a stick of wood to count cards". It's obviously hyperbole, but the point is that it's not that hard to teach somebody to count...

Creating A Solid Business Continuity Plan To Protect Your Business

RTO vs RPO

When talking about business continuity, and disaster recovery, the two terms RTO and RPO frequently come up. But what are they? What do they mean? And how do you determine what your RTO and RPO values are? RTO and RPO sound similar, and may go hand...

Windows Printer Troubleshooting

Printers are strange beasts. They act as portals between the virtual and physical worlds, and they can be temperamental. This blog provides helpful suggestions for Windows printer troubleshooting.

Surprisingly Universal Things Learned from Software Development

by Chris Russo | August 27, 2019 | IT Management, Process, Team, IT Support

I once ran a software development team. This was an amazing group of people who cared deeply about working as a cohesive team and doing awesome things. This was wonderful, of course, but as a manager I found that sometimes their dedication led to...

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