In this second post in a series on the The Art of Vendor Escalation Management, I will be focusing on critical aspects of communication. You might be saying to yourself, “Well, of course communication is critical. That’s obvious!” And I would tend...
Chris Russo
The Surprising Complexities of Communication in Vendor Escalations
Why I Love My Job - Picture Postcards from iuvo Technologies
I'm a photographer, and a writer, so It occurred to me that it might be fun to combine the two things to share some of my experiences working here at iuvo Technologies. Here is my first attempt. (mind you- this one was just a cell phone picture-...
Customer Service and Jordan's Furniture
My wife and I tend to shop at Jordan's when we need furniture. And no, it's not just because of the fresh cinnamon donuts from the fascinating little machine in the foyer, but I must admit I have now permanently associated couches with fresh-baked...
Critical Mac Security Flaw - The Bad News & the Good
You may have heard that a critical Mac security flaw was recently discovered. In short, "bad people" can very easily gain full access to nearly any Mac running the latest version of the High Sierra macOS release. Here is the ZDnet article for more...
A Peculiar Little Management Tip
UPDATE: Upon some further reflection, I realized that this little tip really applies to all organizations... marketing, sales, etc. The key is to abstract away from the individual. Please read on with that in mind and you'll get what I mean.
If...