Everyone will have to deal with customer service at one point in their lives. For most people, it can be an arduous process; one to dread. It is entirely possible to make it less so – and it’s surprisingly easy. The following are several tips that...

Have you ever had a long-distance relationship? They don’t often seem to work out all that well, do they? Never seeing the person except for occasionally, lots of time on the phone, no live interactions, no abilities to notice moods, mannerisms,...

Have you ever picked up a traditional telephone and not gotten a dial tone? Can you imagine wanting to make a phone call and the service is totally unresponsive to your needs? That would be pretty maddening, wouldn’t it? What kinds of customer...

“Am I going to be OK?” These words fell out of my mouth and I subsequently held my breath. There I was, at the doctor’s office sitting in the exam room, somehow fearing the worst yet still hoping for the best. I went to the doctors due to feeling...

When it comes to doing something big, hairy or audacious (BHAGs) there is a clear example that comes to mind - space travel! The risks are high, but so is the reward.