The governor of Massachusetts, where I live, just closed schools for another month. After just a couple weeks of this, my teenage boys are already restless and actually want to go back. I love my kids, but, like most of us, I am used to spending at...

All startups, biotech or otherwise, need IT. Email, file storage, means to collaborate (chat, phones, meetings), laptops, networking etc. all have to be working before day one. That is, this all has to be working before one can even think about...

Documentation.  Nobody likes it, but the alternative of not having it is a potential disaster when it comes to an IT environment.  Have you ever stepped back and thought to yourself, what if something happened and I did not know how to seamlessly move...

What exactly is Managed Services? Managed Services in Information Technology is a proactive relationship between a client and an IT Organization that can support and properly guide an organization to use the most current industry best practices and...

When talking about business continuity, and disaster recovery, the two terms RTO and RPO frequently come up. But what are they? What do they mean? And how do you determine what your RTO and RPO values are? RTO and RPO sound similar, and may go hand...