Documentation.  Nobody likes it, but the alternative of not having it is a potential disaster when it comes to an IT environment.  Have you ever stepped back and thought to yourself, what if something happened and I did not know how to seamlessly move...

What exactly is Managed Services? Managed Services in Information Technology is a proactive relationship between a client and an IT Organization that can support and properly guide an organization to use the most current industry best practices and...

When talking about business continuity, and disaster recovery, the two terms RTO and RPO frequently come up. But what are they? What do they mean? And how do you determine what your RTO and RPO values are? RTO and RPO sound similar, and may go hand...

“I’m SO SORRY!! I clicked the link!! :-(“ You read that line a second time, and now calls are already coming into the help desk. The main file share, aka “dumping ground” has been encrypted with a message that for 10 bitcoin you can get your files...

Wouldn’t you love for your non-profit organization to have access to some of the tools that you use for business? Think about being able to collaborate on documents, securely share access credentials, centrally store policy and process information,...